Exchange, Return & Refund Policy – fashionselectstore.com
Our Policy at a Glance
We offer a 30-day satisfaction guarantee on all regular-priced items. Final sale items are non-returnable unless defective.
Return Eligibility
What Can Be Returned?
✔ Unworn, unwashed merchandise
✔ Items with original tags attached
✔ Products in original packaging
✔ Purchases made within 30 days
Non-Returnable Items
✖ Final sale items (clearly marked)
✖ Worn or altered garments
✖ Items without proof of purchase
✖ Personalized/custom products
How to Initiate a Return
Online Return Process
- Log in to your account at fashionselectstore.com
- Navigate to “Order History”
- Select “Request Return”
- Print prepaid label (U.S. customers)
Return Shipping
- U.S. customers: Free prepaid label
- International: Customer pays return shipping
- Pack securely in original packaging
Refund Details
Processing Timeline
- 5-7 business days after we receive return
- Refund to original payment method
- Shipping costs non-refundable
Store Credit Option
- Get 10% bonus credit on refund amount
- Never expires
- Immediate issuance
Exchange Policy
Size/Color Exchanges
- Return original item for refund
- Place new order for desired item
- Price adjustment if applicable
Defective Items
- Report within 48 hours
- Include photos of defect
- Free return shipping
International Returns
Important Notes
- Customer responsible for:
- Return shipping costs
- Customs duties
- Refund excludes original shipping fees
Special Circumstances
Wrong Items Received
- Contact us immediately
- Include order number
- Prepaid return label provided
Lost Packages
- File claim with carrier first
- Provide tracking details
- We’ll reship or refund